Is it any wonder there’s a “Them vs. Us” mentality these days? Them being big banks and high-finance types at the top of the American money pyramid.
Meet Florida’s Tom Mudie. This guy is like many in our country these days. The economy tanked and Mudie had to renegotiate his mortgage. Millions of homes have been under foreclosure the past couple of years.
Families are living in their cars wondering what happened to the American dream.
Tom caught a break. He recently got word that his loan modification had been approved and his mortgage payment would reduce by $200. That may not sound like much but when you are struggling to buy groceries a couple of c-notes makes all the difference in the world.
He got on his phone recently to make a mortgage payment. Tom accidentally entered a “0” instead of an “8” and ended up shorting his payment by 80 cents. He immediately noticed the shortfall and called his mortgage holder, Bank of America. The customer service there told him, “No problem Mr. Mudie, just send us a check for the $0.80 and will take care of it.”
So he did just that thinking the problem was solved.
So what does Bank of America do? They send back Mr. Mudie’s check attached to a letter that read, “Your loan is not eligible for the Fannie Mae modification program because you did not make all the required trial period plan payments by the end of the trial period.”
“Holy, living in the streets, Batman!!” For 80 pennies Bank of America is ready to put this guy in the streets.
Mudie also received a “home transition guide” from United Way Charities advising on ways to prepare for his foreclosure. “When you start seeing that,” Mudie said, “you start thinking charities and stuff. So I knew that I am in trouble.”
If there is any company in America that doesn’t need any bad press its Bank of America with their CEO, Ebenezer Scrooge. They are still reeling from the $5.00 debit card fee and the South Carolina branch manager ripping up American Flags set along the street by her bank to honor a fallen soldier. That bonehead move had people lined up the next day to withdraw their money from the big bad BOA.
It appears that Bank of America is very much like the Tin Man. No Heart.
But all is not lost. Someone showed up with common sense and took the horses off the foreclosure wagon. Tom Mudie may not lose his house after all. At least not today and not over 80 cents.